Runner Pro FAQ's

 

Q: Is it waterproof? Can I wear it while bathing and swimming?

A:IPX8 waterproof, you can wear it while bathing and swimming: [Use memory mode underwater]

 

Q: What’s special about the memory?

A: With a built-in 8g memory, you can store 1500+ songs [support formats: WAN, FLAC, APE, MP3, WMA]

 

Q: How heavy is the headset?

A: The headphone is 33g lightweight.

 

Q: Is the sound quality good?

A: Brand-new bone conduction technology, using 16mm large large speaker drive, the sound quality is shocking and layered, and the penetrating power is stronger

 

Q: Does it has leaking sound problem?

A: Runner Pro use the exclusive OT sound leakage reduction 2.0 technology, it can effectively reduce 90% sound leakage, reduce the vibration of bone conduction sound, and improve the sound quality.

 

Q: Is the signal strong?

A: Using Bluetooth 5.0 chip, connection is stable within 10m[Without obstructions]

 

Q: Any effect on communication?

A: The device uses CVC6.0 noise reduction technology to identify human voice and noise to improve speech clarity.

 

Q: How to charge it?

A: With magnetic charge.

 

Q: Can I use this headphone on XXX?

A: Bluetooth headsets do not limit mobile phones. Any phone with Bluetooth can be connected. You can use it directly after connecting.

 

Q: What’ the Speaker type?

A: Bone conduction speaker

 

Q: What’s the Bluetooth protocol?

A: A2DP, AVRCP, HSP, HFP

 

Q: How is the battery? How many milliamps? How long can it be used?

A: 230 mA, can be used for about five hours when fully charged, 240 hours standby time

 

Q: How to use the Key?

A: Play, pause, answer, hang up-stand---alone power button

Voice assistant-long press the power button for one second to switch

Press + to increase the volume-press-to decrease the volume

Press-for the previous song-press + for the next song

Press 1-3 seconds to turn on-Press 5-7 seconds to turn off

Double click the power button to switch MP3 mode/Bluetooth mode

 

Q: Why the new headset I received has less than 8g of memory?

A: The headset system itself also needs to take up a little memory, so it is normal

 

Q: Why there are pre-set songs in the new headphones?

A: Before the headset leaves the factory, the technical department will check whether the memory mode is normal, so it will store one or two songs into it, which is won’t be problem.

 

 

Q: What’s the inserted chip?

A: ATS2819S chip

 

Q: How do I know the headphone is charging?

A: The red light flashes during the charging process, and the blue light is always on when it is full [charging time 90 minutes]

 

Q: How to download a song in to the headphone?

A: The headset comes with 8GB of memory, which can download songs locally to the headset and play it in MP3 mode. Connect the original charging data cable to the computer and the earphone respectively. You can read the U disk, copy the songs from the computer to the U disk, and complete the song download. [The default mode is the last use mode after rebooting]

 

Q: How to connect Bluetooth?

A: Long press for 1-3 seconds to turn on, the indicator light flashes red and blue, and the headset enters the pairing state. Turn on the Bluetooth and search for NANK-RUNNER PRO on the phone, and click connect

 

Q: What’s in the package for a official standard?

A: Headphone*1, data cable*1, manual*1, anti-noise earplugs*1

 

 

 

 

 

 

 

 

                                             LITE PRO FAQ's

Q:What’s the chip? Is the signal strong?

A:We adopt a brand new upgrade Bluetooth 5.2, Qualcomm 3040 chip + ceramic antenna, three layers of strengthened connection, longer connection distance, more stable signal, ceramic antenna anti-oxidation and durable.

 

Q: Will it be delayed?

A: Turn on the game mode, the delay can be reduced to 0.2S, if the phone supports aptx decoding. The delay will be lower. Of course, this has a lot to do with the Bluetooth performance of the phone itself. If the mobile phone configuration is possible, the delay will generally not affect the gaming experience.

 

Q: Does Lite Pro divide the main and sub headphones?

A: The headset is a dual host, regardless of main and auxiliary, single and dual ears can be switched at will

 

Q: Does it support noise reduction?

A: We have binaural and dual microphone noise reduction, with ENC call noise reduction technology to improve the quality of the call, the voice can be transmitted clearly in noisy environments, [Front microphone: identify human voice, rear microphone: identify environmental noise, filter noise]. . Semi-in-ear only has noise reduction for calls, but no noise reduction for listening to songs. In-ear earphones are required to reduce noise for listening to songs, and closed headphones can do it.

 

Q: Will it drop off easily?

A: It adopts three-point support, it is stable to wear, and it is not lost when running

 

Q: How can I connect it?

A: It connects when the cover is opened, and the Hall switch design is designed to automatically connect to the mobile phone as long as the cover is opened. There is no need to take it out, let alone turn it on manually.

 

Q: What’s the supported decoding?

A: The headset with Qualcomm chip supports aac and aptx decoding

 

Q: How heavy is the headset?

A: Earphone is 3.8g, plus charging case in total 30g.

 

 

Q: How long does the headset last?

A: The normal mode can be used for about 7 hours when fully charged, and the game mode can be used for about 6 hours when fully charged.

 

Q: How big is the headset?

A: Earphone is 40 mA, charging case is 350 mA. When the charging case is full, it can charge the headset about 3-4 times

 

Q: How big is the headset?

A: Lite Pro: length 39mm, width 17mm. Charging case:  height 57mm, width 25mm

 

Q: How should I know that it’s fully charged?

A: When you put the earphone into the charging box and close it, the white light of the charging compartment will be on, it will be fully charged in about 60 minutes, and it will go out when fully charged.

Charging in the charging compartment: 0-30% battery power flashes red, 31-60% battery power flashes blue, 61-100% battery power flashes green, and when the battery is full, the green light is always on

 

Q: How can I change to the game mode?

A: Enter the game mode, the Bluetooth connection is not in a call/listen to music/game status, tap the right ear three times, the voice prompt "Gogo", the game, the mode is successfully turned on. , Note: Three conditions need to be met to enter the game mode, 1. When paired with two ears, 2. Bluetooth is connected to the mobile phone 3. When the call/listen to music/game/video is not in use, please pause and wait for 5 seconds if you are using it Operate left and right. Exit the game mode, the Bluetooth connection is not in a call/listen to music/game status, tap the right ear three times, the voice prompt "Roger that", the game mode is closed.

 

Q: How can I connect two different phones separately?

A: Step 1: Take out the headset A and connect it to the phone A. Step 2: Keep the B earphone away from the connected A earphone, and then connect to the B mobile phone. Note: Different mobile phones can be connected separately. If the two earphones are close, the pairing of the two ears will be given priority, and sufficient separation distance or signal blocking is required.

 

Q: How does the touch function work?

A: Pause/Play-double click any headset

Answering/hanging up-double click any headset

Voice assistant-tap the left ear three times

Game mode entry/exit. -Click the right ear three times

+ Volume-click on the right ear — Volume-click on the left ear

Next song-long press the right ear for 1 second Previous song-long press the left ear for one second

 

 

Q: How to pair the headset? How to restore factory settings?

Answer: Step 1: Take the headset out of the charging compartment and press and hold to turn it off. After pressing for 1-3 seconds to turn on the headset, tap it 3 times quickly. After 3 times, press and hold it for about 7 seconds. The headset indicator light will flash quickly.

Step 2: Then put the earphones together, it will enter the pairing mode, after pairing, one will flash slowly and the other will go out

Step 3: Turn on the mobile phone Bluetooth to search for the link litePro Bluetooth

 

Q: How much resistance is litePro?

A: 32 OHM±15

 

Q: What interface?

A: Using Type-c interface, charging is more efficient

 

Q: Can I use this headphone on Iphone?

A: Bluetooth headsets do not limit mobile phones. Any phone with Bluetooth can be connected. You can use it directly after connecting.

 

Q: What’s the type of battery?

A: Polymer lithium battery

 

Q: What’s the Bluetooth protocol?

A: HFP, HSP, AVRCP, A2DP

 

Q: What’s the Frequency Range?

A: 20-20KHz

 

Q: What’s the sensitivity?

A: 97dB

 

Q: Is it waterproof?

A: The Lite Pro is IPX5 waterproof, it is okay with sweat and drizzle, but it does not support soaking in water.

 

Q: What should I do if the headset cannot be charged?

A: First check whether the charging compartment has electricity. If the charging compartment is empty, put the earphones in which cannot be charged. If the charging compartment has electricity, wipe the pinholes in the charging compartment with a cotton swab, and then put the earphones back in

 

Q: Why my headset cannot be disconnected when placed in the charging compartment

A: Check whether the charging compartment is low or dead. When the charging compartment is empty or low, the headset cannot be automatically disconnected when it is placed in the charging compartment

 

Q: What’s in the package for a official standard?

A: Earphone*1, charging compartment*1, data cable*1, manual*1

 

 

 

 

 

 

 

 

                                                            LITE FAQ's

Q: Does it support noise reduction?

A: We have binaural and dual microphone noise reduction, with ENC call noise reduction technology to improve the quality of the call, the voice can be transmitted clearly in noisy environments, [Front microphone: identify human voice, rear microphone: identify environmental noise, filter noise]. . Semi-in-ear only has noise reduction for calls, but no noise reduction for listening to songs. In-ear earphones are required to reduce noise for listening to songs, and closed headphones can do it.

 

Q: What’s the chip?

A: Qualcomm QCC3020

 

Q: Is it divided into main and auxiliary machines?

A: Both ears are the host, regardless of the main and auxiliary, you can switch to use at will

 

Q: Is it delayed?

A: The headset uses a Bluetooth 5.0 chip, and the delay control has been at the forefront. In addition, the delay of playing games will be related to factors such as mobile phone configuration. Apple 8p and above basically do not feel the delay

 

Q: Can I use this headphone on Iphone?

A: Bluetooth headsets do not limit mobile phones. Any phone with Bluetooth can be connected. You can use it directly after connecting.

 

 

Q: Is it waterproof?

A: The Lite Pro is IPX5 waterproof, it is okay with sweat and drizzle, but it does not support soaking in water

 

Q: How can I connect it?

A: It connects when the cover is opened, and the Hall switch design is designed to automatically connect to the mobile phone as long as the cover is opened. There is no need to take it out, let alone turn it on manually.

 

Q: What decoding is supported?

A: aptx, aac

 

 

Q: How big is the unit?

A: 13mm liquid crystal polymer composite diaphragm

 

Q:Is it moving coil or moving iron?

A: Dynamic

 

Q:How many meters of signal connection?

A: Effective distance connection within 15 meters [no partition, no obstacles]

 

Q: Will it drop off easily?

A: It adopts three-point support, it is stable to wear, and it is not lost when running

 

Q: How long will the battery last?

Ar: The headset can be used for about 4.5-5 hours when fully charged, and the headset can be charged for about 3 times when the charging compartment is fully charged.

 

Q:Can it be used separately?

A: The headset is a master-slave switch setting. If you want to connect two mobile phones at the same time, you need to separate the two headsets far enough or a wall. You can connect them separately first.

 

 

Q:How many milliamps?

A: Earphone 40 mA, charging compartment 400 mA

 

Q:What is the size of the headset?

A: Earphone; 1.8cm*1.5cm*4cm, charging compartment; 5.7cm*2.0cm*6.8cm

 

Q: How to charge?

A: The earphone is charged; the earphone will be automatically turned off and charged after being placed in the charging compartment. When charging, the indicator light of the earphone corresponding to the charging compartment is always on, (the first indicator light below corresponds to the left ear, and the first one above corresponds to the right ear). Charging in the charging compartment; the indicator light flashes when fully charged and always on, the headset is fully charged in about 70 minutes, and the charging compartment is fully charged in about 150 minutes

 

 

Q: How should I use earphone touch?

A: answer/hang up play/pause double click any headset

Volume down-click on the left ear Volume down-click on the right ear

Previous song-long press left ear Next song-long press right ear

Long press to reject the call

Three-click mobile voice assistant

 

 

 

Q: How can I change single and double switch?

A: 1: Open the charging compartment (or manually press and hold for 3 seconds). After the pairing is successful, 1 earphone flashes, and 1 earphone lights off.

2; Open the Bluetooth interface of the mobile phone and search for the Bluetooth name "NANK-LITE" and click to connect, and the Bluetooth display is connected.

3; After waiting for 3 seconds, the pairing request interface pops up on the Bluetooth interface of the mobile phone: "NANK-LITE wants to pair with your mobile phone". Click "Pair" to complete. (Normally, there will be 2 "NANK-LITE" in the Bluetooth interface, 1 showing connected, and 1 showing not connected.)

4; Then you can complete the single and double switching. If there is only one Bluetooth, it can be connected and used normally, but it cannot be switched.

 

Q: Earphone pairing/factory reset steps?

A: 1: Cancel all lite information in the phone, turn off the Bluetooth of the phone

2: Long press at the same time for about 3-5 seconds and then let go

3: Press for 10 seconds when rebooting (don’t care about the middle process, after the end, the binaural light flashes quickly, and finally it turns into a headphone flashing light and a headphone does not

flash). The phone can search for the Bluetooth name again to connect

4: Turn on the phone's Bluetooth to search for lite connection

 

Q: How heavy is the headset?

A: Earphone 4g, charging case 36g, and in total 42g

 

Q: What should I do if the headset cannot be charged?

A: First check whether the charging compartment has electricity. If the charging compartment is empty, put the earphones in which cannot be charged. If the charging compartment has electricity, wipe the pinholes in the charging compartment with a cotton swab, and then put the earphones back in

 

 

Q: Why my headset cannot be disconnected when placed in the charging compartment

A: Check whether the charging compartment is low or dead. When the charging compartment is empty or low, the headset cannot be automatically disconnected when it is placed in the charging compartment

 

 

Q: What’s in the package for an official standard?

A: Earphone*1, charging compartment*1, data cable*1, manual*1

 

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